BPO firms in the Philippines turn to technology for quick, credible hiring decisions
Business process outsourcing companies are finding it difficult to fill roles, with high attrition rates of between 30 to 40% this year. To help BPO firms make data-backed hiring decisions quickly and reliably, Mercer | Mettl, a global leader in talent assessment and remote proctoring solutions, launched SpeechX – a new communication assessment tool…